Client liaison

Marketing and Communications Team

Paula and Niamh are responsible for Marketing and Communications at The Legal Director. They focus on communicating The Legal Director's message and interfacing with clients and businesses which need help to understand how best to manage their legal affairs and how to use our service.

Paula Sutcliff

Paula is a Chartered Member of the Institute of Personnel and Development and along with her Human Resources capability is experiencedin Marketing, Business Development, Project Management, Customer Relationship Management databases, logistics and general office organisation.

Her commercial knowledge has been developed through work in the financial services, telecommunications and construction sectors.

Niamh Sandford

Niamh has a degree in Business Studies and a background in running prestigious catering establishments in the City of London. In these roles she has been responsible for driving sales, increasing profits, managing large teams, handling supplier relationships, and has turned around under- performing ventures. In her most recent full time role she was Client Services Manager at a global software company where she managed the company's Partner relationships.

She developed new partner revenue streams and was also involved in negotiating contracts with software vendors and banks. In addition to these responsibilities she managed the commercial relationship with London Irish and co-ordinated their events.

Paula and Niamh work alongside the Directors and Lawyers at The Legal Director and are always available to deal with enquiries you may have about TLD's service.
They are very approachable and are not lawyers!

In addition to marketing and client liaison they provide a range of other Business Support Services to us and other companies through their business White Violet http://www.white-violet.co.uk/ .