Privacy Notice

September 2023

We are committed to protecting and respecting your privacy. This notice sets out how we look after your personal data and tells you about your privacy rights and how the law protects you.

This privacy notice is provided in a layered format so you can click through to the following specific headings

Introduction

“We”, “us” and “our” refer to The Legal Director Limited. We are incorporated in England (company number 07573474) with our registered offices at Blackwell House, Guildhall Yard, London, EC2V 5AE..

This notice applies when you visit our website thelegaldirector.co.uk and if you use our services. It also applies if we identify you as a prospective customer, as someone who might be interested in what we have to offer or if you supply services to us. These are all situations where we are acting as a data controller with respect to your personal data, when we determine why and how your personal data is processed.

We have a separate privacy notice that applies in relation to you working with or applying to work with TLD. That will be provided to you at the relevant time or can be provided by contacting us.

Our website and services are not intended for children and we do not knowingly collect data relating to children.

Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes.

Our website may from time to time contain links to and from the websites of other businesses. If you follow a link to any of these websites, please note that these websites have their own privacy notices and that we do not accept any responsibility or liability for their privacy obligations. Please check their privacy notices before you submit any personal data to these websites.

Types of personal data we collect

Personal information, or personal data, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we collect from various sources as described below:

- Identity Data includes first name, last name, title or role and the company you work for.
- Contact Data includes email address, work details, work address, telephone numbers, and LinkedIn url.
- Background Check Data includes passport and/or driving licence, confirmation of address, date of birth, directorship and/or shareholder details, and any other data provided as part of checks carried out to comply with our regulatory obligations, including anti-money laundering and sanction checks.

- Transaction Data includes details of payments to and from you, and bank account details, for the purchase of our services and so that we may carry out legal services as instructed by you and others.

- Matter Data includes personal information provided to us by you or on your behalf, or by or on behalf of counterparties, or generated by us in the course of providing our legal services, which may include special categories of data.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
- Usage Data includes information about how you use our website and email tracking data about whether you open, or click on links within, our marketing-related emails.
- Marketing and Communications Data includes your preferences in receiving marketing communications from us.

We may also collect, use and share Anonymised Data and Aggregated Data such as statistical or demographic data for any purpose. Anonymised and aggregated data may be derived from your personal data but is not considered personal data in law if this data does not directly or indirectly reveal your identity. For example, we may aggregate statistics to understand usage of our website.

How we collect your personal data

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity Data, Contact Data, Background Check Data, Transaction Data, Matter Data and Marketing and Communications Data by corresponding with us in the provision of our services, at our or industry events, by phone, by email, by filling in forms on our website, or by posting comments to our LinkedIn page. This includes personal data you provide when:

You give us your business card, you email us or you contact us through our website;
You request information about us or our services;
You provide us with information so that we may carry out anti-money laundering, sanctions and other required regulatory checks to onboard you as a client;
You engage us to provide you with legal services or are a party to legal services we are providing;
You communicate with us to sell us your products or services;
You register to attend events we organise or sponsor; or
You provide us with feedback, including comments on our posts and blogs.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns, and Usage Data about how you interact with our website and other platforms and whether you open, or click on links within, our marketing-related emails. We collect this personal data by using cookies, pixels, server logs and other similar technologies. Please see our Cookie Notice for further details.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:

Identity Data, Contact Data and Background Check Data from publicly availably sources such as Companies House, HM Land Registry, electoral registers, LinkedIn, Twitter, press articles and publications, personal blogs and other websites;
Identity Data, Contact Data and Background Check Data from service providers assisting us in carrying out ID, address verification and credit checks;
Identity Data, Contact Data and Matter Data from lawyers working with us and from lawyers advising other parties in your matter;
Identity Data and Contact Data shared with us by lead generation service providers; and
Technical Data and Usage Data from analytics providers.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where you have given your consent to the processing of your personal data for a particular purpose.
Where it is necessary for the performance of a contract with you or to take steps to enter into a contract with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal information

The purposes for which we will process your personal information and the lawful basis of processing on which we rely are described below.

Purpose/Activity	Lawful basis for processing including basis of legitimate interest
To carry out conflict, anti-money laundering, sanctions and other regulatory checks and retain the results of those checks	Necessary to comply with a legal or regulatory obligation
To onboard you as a client and to carry out legal services for you	Performance of a contract with you Consent to the extent special category or criminal convictions data is required to be processed
To provide our services to you and to our clients, including handling the personal information of others on behalf of our clients	Performance of a contract with you Necessary for our legitimate interests (to provide our legal services) Consent to the extent special category or criminal convictions data is required to be processed
To manage our relationship with you, including notifying you about changes to our terms or privacy notice, asking you to update your information, dealing with any issues or feedback you may have, or asking you to complete a feedback exercise	Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated, to manage and improve our services and the efficient running of our business)
To manage and administer our relationship with you and our clients, including to manage and collect payments and to exercise our legal rights	Performance of a contract with you Necessary for our legitimate interests (the efficient running of our business and services, to recover amounts due to us and to protect and assert our legal rights)
To provide our website and build a database of contacts and prospects who might be interested in our services, and to inform our marketing and sales activities	Necessary for our legitimate interests (so that we can market and sell our services)
To send you our marketing communications, including legal and business updates and blogs, and invite you to events and webinars	Your consent (if your consent is required) Necessary for our legitimate interests (so that we can market our services to B2B customers)
To follow up sales leads whether sourced by way of request for information, sign up to our events, third party lead generation, or internal research	Necessary for our legitimate interests (to qualify sales leads and to make sales of our products and services to grow our business)
To use data analytics to improve our website, marketing, and website visitor experiences, and to assess the effectiveness of our email marketing	Your consent (to the setting of cookies) Necessary for our legitimate interests (to improve our marketing materials and services based on user experience, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To purchase goods and services from you for our business	Necessary for our legitimate interests (to provide and manage our services and the efficient running of our business)
To administer, protect and manage our business and website (including troubleshooting, business operational analysis, testing, system maintenance, support, reporting and hosting of data)	Necessary for our legitimate interests (for running our business, provision of administration and IT services, business performance analysis, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation

Marketing and Opting out

You may receive our communications, including legal and business updates, blogs and invitations to our events, if you have requested information from us, if you are a client, if you have provided us with your details or if we have identified you as someone who may be interested in our services and you have not unsubscribed from our marketing communications.

You can unsubscribe from our marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing info@thelegaldirector.co.uk at any time.

Cookies

Our website uses cookies to help us to provide you with a good experience when you browse our website and to see how you move around our website and whether you click on links. We use similar technologies in our marketing emails which help us to understand if our marketing content is of interest to you. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Notice.

Providing your personal data to others

We share your personal data with selected third parties, including:

our self-employed lawyers involved in providing legal services to you.
third parties involved or engaged in the course of the services we provide to clients, such as lawyers advising other parties in your matter, barristers, specialist counsel, courts, tribunals or regulators.
third party service providers such as data hosting and IT support suppliers who we use to help manage our business. Please email info@thelegaldirector.co.uk if you would like details of our service providers.
insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.
taxation authorities, regulators, law enforcement agencies and other authorities if required by such authorities or by due process of law.
third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

International transfers of your personal data

Your personal information will be processed by us in the UK and the European Economic Area (EEA). Some of your personal data may be transferred, stored and/or processed outside of the UK and the EEA (including in the US) as our suppliers sometimes operate from outside of these jurisdictions. Whenever we transfer your data outside of the UK/EEA we ensure a similar degree of protection is afforded to it by utilising data transfer safeguards prescribed by data protection laws. Please email info@thelegaldirector.co.uk if you would like details of the appropriate safeguards.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, consultants, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Retaining and deleting personal data

We will retain your personal data for as long as necessary to provide you with our services and for so long as you do not wish to unsubscribe from our marketing communications. We will also retain your personal data as necessary to fulfil our contractual obligations and to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your personal data for the purposes set out in Section 4 of this privacy notice, we will delete your personal data from our systems unless we need to retain a limited amount of information to make sure that we act in accordance with your wishes.

Where permissible, we will also delete your personal data on your request. Information on how to make a deletion request can be found in Section 9, Your rights.

Please email info@thelegaldirector.co.uk if you would like details of our retention periods for different kinds of personal data.

Your rights

You have certain legal rights with respect to your personal information depending on your location and applicable laws. You may exercise your rights at any time by contacting us at info@thelegaldirector.co.uk

Your rights if you are resident in the UK or the EEA

Right of access	You have the right to access any personal data we hold about you: we will provide a copy of your personal data that we hold together with details of the purposes of the processing, the types of personal data we hold and the people to whom your personal data has been disclosed.
Right to rectification	You have the right to have inaccurate or incomplete personal data corrected or to restrict the processing of personal data whilst the accuracy is checked.
Right to erasure	You have the right to ask to have personal data we hold about you erased. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with law.
Right to data portability	In certain circumstances, you have the right to have data we hold about you transferred to yourself or another data controller. Note, this right only applies to information that is processed by automated means which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to object	You have the right to: ask us not to process your personal data for direct marketing purposes object, on grounds relating to your particular situation, to the processing of your personal data (including profiling) where we are relying on a legitimate interest.
Right to withdraw consent	You have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
Right to complain	You have the right to lodge a complaint with the UK Information Commissioners Office or other data protection supervisory authority applicable to you if you are unhappy with the way we are handling your personal data.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Contact Us

If you have any questions or complaints about this Privacy Notice, please send an email to: info@thelegaldirector.co.uk

Or write to: The Legal Director, Blackwell House, Guildhall Yard, London, EC2V 5AE.