Our vision and values
Our vision:
To be championed by both businesses and lawyers as the UK’s leading provider of part-time GC services.
Our values:
We support ambition without agenda
You are our business
We want to help you achieve your goals
We are supportive team players.
Nothing gives us more job satisfaction than seeing the businesses we support do well. Our lawyers work within your business as part of your team and are committed to understanding your aims and ambitions. We consider it a privilege to be part of your success and to help you reach your goals. We are not blockers. We share your vision for your business and will always work for the collective good to facilitate progress.
“Culturally, Amanda is a really good fit with us. She’s one of those people who just gets stuck in and gets things done.”
Ronnie Wilson, Group Executive Vice President, Serviceware
We tell you what we think
We don’t sit on the fence
We understand the problem and provide practical solutions
What we have learned from our clients, is that they do not want a lesson in the law. What they want is decisive, pragmatic, clear advice that helps them to make commercially-sound business decisions. And that is exactly what we provide at TLD.
You will always get straight-talking from us, and we commit to being tenacious and purposeful to support you.
“They don’t just throw the law book at us; they apply it to our business.”
Andy Yeo, Finance Director, ForrestBrown
What our clients say:
“Charlotte knows what needs to be done and actually delivers it.”
Graham Wylie, Executive Chairman, MRN
We embrace challenge
We are creative problem solvers
We are open to new ways of working
Our lawyers have lots of experience in finding creative solutions to get the best terms for our clients. Resourceful and adaptable, they are open to change and versatile enough to don different hats and pursue different routes to get the best resolution for your business.
We love learning and regularly lay on training, so our Client Legal Directors keep their legal knowledge and professional skills up to date. We know that the law changes all the time and it’s our job to scan the horizon and prepare for what’s coming.
“Working with The Legal Director has been phenomenal. They give us agile and efficient access to a wealth of legal expertise, whenever we need it.”
Izzie Rivers, Realm B2B
We build fantastic relationships
We are great communicators
We are personable and enthusiastic
Clients enjoy working with us
Our Client Legal Directors chose to work with TLD because they want to be involved meaningfully with the businesses they support. They know that a good in-house lawyer contributes across all areas of a business and love interacting with different teams, finding out their challenges and helping to find solutions.
We want you to enjoy working with us and so we make sure that the lawyers who join our team are personable and enthusiastic. At TLD, we think carefully about which lawyers would best suit each business and help it thrive. We value emotional intelligence and know that we make the most difference when good relationships are established.
“Our TLD lawyer just connected with the business and with the way people work.”
Russell Deards, Head of Legal, DX
What our clients say:
“Paul’s come in and he’s friendly and likeable. All of the businesses are now having direct conversations with him and whilst I’m kept up to speed, I’m not by any means having to get involved all the time, which has been a godsend for me. People just have trust in what he’s saying – in the conversations that happen, which is really good.”
Katie Denyer, Group Finance Director & Co Sec, William Jackson Food Group
What to expect from your Client Legal Director
All our Client Legal Directors will:
- Provide a consistently exceptional level of service;
- Provide good quality, pragmatic legal and business advice;
- Be focussed on your business so you feel as if your Client Legal Director is working exclusively for you;
- Resolve any issues you may have swiftly and without any fuss;
- Build meaningful relationships across your teams;
- Proactively seek your feedback as we care about what our clients think.
